# Four Seasons Resort Hualalai: Guest FAQ

Coral Photography (a sister brand of Pacific Dream Photography) · Coral Studio next to the Surf Shack, Four Seasons Resort Hualalai, Kona-Kohala Coast, Hawaii Island

Last updated: 2026-11-02.

## Quick facts

| | |
|---|---|
| Where to meet | The valet desk in the resort lobby, Four Seasons Resort Hualalai |
| Session | 45 minutes, complimentary, no session fee, no purchase obligation |
| Photo viewing | The day after your session, in person at the Coral Studio next to the Surf Shack |
| Prices | Collections from $695 (20 high-resolution digital images); individual images $89 each |
| Book online | https://fourseasonshualalai.fullslate.com/ (24 hours to 9 months ahead) |
| Short notice | fsh@coralphotography.com · (808) 353-8549 |
| Cancellation | 24 hours' notice; no-shows and cancellations within 24 hours: $150 fee |
| Website | https://pacificdreamphotography.com/location/four-seasons-resort-hualalai/ |

## Questions and answers

**Who can book a session?**

The complimentary photography experience is offered exclusively for guests of Four Seasons Resort Hualalai. When you book, we ask for your room or residence number. If it has not been assigned yet, enter "TBD".

**What does the session cost?**

Your photography experience is complimentary. There is no session fee and no obligation to buy. After your session, we professionally edit your images overnight. The next day, we invite you back for a private viewing where you purchase only the photos you love. Collections start at $695 for 20 high-resolution digital images, and individual images start at $89 each.

**Why do you call it a Photo Experience?**

It is about more than taking pictures. We create a fun, candid adventure where your family can laugh, explore and be fully present together. That means no phones, no iPads and no distractions, just genuine moments you will want to remember.

**How long is the session, and where do we go?**

Sessions last 45 minutes. In that time, we visit the resort's most scenic locations and the beach and capture a variety of images for you to choose from. It goes by faster than you think.

**Where do we meet?**

Please meet your photographer at the valet desk in the resort lobby.

**How do I book, and how far ahead?**

Book online at https://fourseasonshualalai.fullslate.com/ from 24 hours up to 9 months ahead. For shorter notice or any questions, email fsh@coralphotography.com or call (808) 353-8549. You will receive a confirmation email when you book and a reminder before your session. Sessions book quickly, so we recommend reserving early in your stay. That way you have time to come back for your viewing before you check out.

**What's the best time of day?**

Every session time is beautiful. We offer appointments in the soft morning and afternoon light, so choose what works best for your family. Our team suggests the following times:

- Sunrise sessions start at 6:30 am, with 7:30 am as the latest suggested start.  
- Sunset sessions start at 5:00 pm. A 6:15 pm start gives an orange glow.

If you don't see the time you want online, email or call us.

**Who are sessions for?**

Sessions are for families, couples, multi-generation families, friends and solo travelers. When you book, tell us the number of guests, the first name of each family member and the ages of any children. Please also share anything special, such as celebrations or the types of shots you would like.

**Are young children OK?**

Yes. Tell us your children's ages when you book. Sunrise sessions work well for families with young children. We do not offer shorter mini sessions, but your photographer can end the 45-minute session early if the little ones get tired.

**What should we wear?**

Wear something that makes you feel comfortable and confident. You can coordinate outfits, dress up or keep it casual. The best photos come from families who are relaxed and having fun. These colors photograph well:

- whites, khakis, light blues and pastels  
- bright colors and Hawaiian florals (think "paint swatch")

Avoid black, navy and fine patterns.

**When do we see our photos?**

We edit your photos overnight and invite you to a viewing the day after your session at the Coral Studio next to the Surf Shack. When you book, you can request a viewing time of 9 am, 10 am, 11 am, 1 pm or 2 pm. Our team will confirm it with you, and you can reconfirm with your photographer. Please make sure you can view your images in person before you check out.

**Can we view online instead?**

We prefer to show you your photos in person, and the booking form asks for your check-out date so that we can schedule your viewing before you leave. If your plans change and you can't make the viewing, please contact us at fsh@coralphotography.com or (808) 353-8549.

**What do we receive?**

You receive high-resolution digital images to download, with full rights to the images you purchase. We can also produce the following, shipped to your home:

- prints on glossy or matte paper  
- canvas and metal prints, from 4x6 up to 30x40

We can remove people in the background of your purchased images free of charge on request.

**We can't find our photos or open our gallery. What should we do?**

First, check your spam or junk folder for your gallery email. If it is not there, email fsh@coralphotography.com with the email address you booked with, and we will resend your gallery.

**What if we need to cancel?**

Plans change, and we're happy to help you find a new time. Please give at least 24 hours' notice to cancel or reschedule your photo session. A no-show or a cancellation within 24 hours of the session carries a $150 fee. You can change or cancel online up to 24 hours before your session, or email or call us. If you need to move your viewing, just let us know as early as you can.

**Can you photograph a proposal?**

Yes. We coordinate the timing with you in advance and place your photographer ahead of time, so the moment stays a surprise. After the proposal, we take portraits of you both. Email fsh@coralphotography.com with the date, time, location and any dinner plans afterward, and we will help you plan it.

**How do we reach you?**

You can reach us in these ways:

- **Studio:** Coral Photography, Coral Studio next to the Surf Shack, Four Seasons Resort Hualalai, 72-100 Ka'upulehu Drive, Kailua-Kona, HI 96740  
- **Phone:** (808) 353-8549  
- **Email:** fsh@coralphotography.com