# Four Seasons Resort Oahu at Ko Olina: Guest FAQ

Pacific Dream Photography · photography desk near the concierge, Four Seasons Resort Oahu at Ko Olina, 92-1001 Olani St, Kapolei, Oahu

Last updated: 2026-11-02.

## Quick facts

| | |
|---|---|
| Where to meet | Pacific Dream Photography desk near the concierge, Four Seasons Resort Oahu at Ko Olina |
| Session | 45 minutes, complimentary, no session fee, no purchase obligation |
| Who can book | Guests of the Four Seasons Resort Oahu at Ko Olina |
| Photo viewing | The next day, in person at our photography desk (20 to 60 minutes) |
| Prices | Collections from $695 for 20 high-resolution digital images; single images $89 each |
| Payment | Card or Tap to Pay; all sales are final |
| Book online | https://fourseasonoahu.fullslate.com/ (24 hours to 6 months ahead) |
| Contact | fso@pacificdreamphotography.com · text/call (808) 353-8552 · (808) 679-3063 |
| Cancellation | 24 hours' notice; no-shows and cancellations within 24 hours: $150 fee |
| Website | https://pacificdreamphotography.com/location/four-seasons-oahu/ |

## Questions and answers

**Who can book a session?**

Our complimentary photography experience is offered exclusively to guests of the Four Seasons Resort Oahu at Ko Olina. When you book, we ask for your room number and check-out date so we can plan your session and viewing around your stay.

**What does the session cost?**

The 45-minute session is complimentary, with no session fee and no obligation to buy. We edit your images overnight and invite you back the next day for a private viewing, where you purchase only the photos you love. Collections start at $695 for 20 high-resolution digital images, and single images are $89 each. We accept card or Tap to Pay, and all sales are final.

**How long is the session, and where do we go?**

Sessions last 45 minutes. We visit the resort's most scenic spots and the beach, set along the calm lagoons of Ko Olina, so you have a variety of images to choose from. We combine interactive, candid photography with classic and artistic portraits. Let us know if you have a particular style or photography need in mind.

**Where do we meet?**

Please meet your photographer at the Pacific Dream Photography desk near the concierge at the Four Seasons Resort Oahu at Ko Olina.

**How do I book, and how far ahead?**

Book online at https://fourseasonoahu.fullslate.com/ from 24 hours up to 6 months ahead. For shorter notice or any questions, email fso@pacificdreamphotography.com or text/call (808) 353-8552. Our sessions book quickly, so we recommend reserving early in your stay. This also leaves time for your viewing the next day.

**What's the best time of day?**

Every session time is beautiful. We offer appointments in the soft morning and afternoon light. Simply choose the time that works best for your family.

**Who are sessions for?**

Sessions are for families, couples, multi-generation families and other groups. When you book, tell us the size of your group, the ages of any children, and anything special: celebrations, particular photography needs or any extra assistance you may need.

**Are young children OK?**

Yes. We ask for children's ages when you book so your photographer can plan ahead. If little ones get tired, we can end the session early.

**What should we wear?**

Wear something that makes you feel comfortable and confident. You can coordinate outfits, dress up or keep it casual. The best photos come from families who are relaxed and having fun. Please note that wedding-style attire is not permitted in our sessions. Wedding photography is arranged through the resort's Catering department.

**What should we bring?**

Very little. Please leave your phones, tablets and cameras in your room so you can be fully present while we capture the moments for you.

**When do we see our photos?**

We professionally edit your images overnight and have them ready the following day at our photography desk. During the viewing, which takes 20 to 60 minutes, we review your photos together and go over package options. To schedule your viewing, email fso@pacificdreamphotography.com or call/text (808) 353-8552 at any time.

**What do we receive?**

You receive professionally edited, high-resolution digital images. Collections start at $695 for 20 images, and single images are $89 each.

**What if we need to cancel?**

Plans change, and we're happy to help you find a new time. Please give at least 24 hours' notice to cancel or reschedule your photo session. A no-show or a cancellation within 24 hours of the session carries a $150 fee. You can change or cancel online up to 24 hours before your session, or email fso@pacificdreamphotography.com or call (808) 679-3063. If you need to move your viewing, just let us know as early as you can.

**What if it rains?**

If it is raining, your photographer will use the lobby and covered garden areas. When it is safe, we head back outdoors.

**Do you photograph weddings or vow renewals?**

Wedding-style photography and attire are not part of our resort sessions. Weddings at the Four Seasons Resort Oahu at Ko Olina are booked through the resort's Catering department.

**How do we reach you?**

Pacific Dream Photography, photography desk near the concierge, Four Seasons Resort Oahu at Ko Olina · fso@pacificdreamphotography.com · text/call (808) 353-8552 · (808) 679-3063