# The Ritz-Carlton O‘ahu, Turtle Bay: Guest FAQ

Pacific Dream Photography · desk in the main check-in lobby (next to the large video screens), The Ritz-Carlton O‘ahu, Turtle Bay, 57-091 Kamehameha Hwy, Kahuku, HI 96731 (North Shore, O‘ahu)

Last updated: 2026-11-02.

## Quick facts

| | |
|---|---|
| Where to meet | Pacific Dream Photography desk, main check-in lobby, next to the large video screens |
| Session | 45 minutes, complimentary, no session fee, no purchase obligation |
| Photo viewing | From the day after your session, in person at our Photography desk (20 to 60 minutes); must be completed before you check out |
| Prices | Packages from $695 for 20 high-resolution digital images; single images $89 each |
| Payment | Card or Tap to Pay |
| Book online | https://blinnkphotographyatturtlebayresort.fullslate.com/ (24 hours to 180 days ahead) |
| Short notice | tbr@pacificdreamphotography.com · (808) 201-7100 (text or call) |
| Cancellation | 24 hours' notice; no-shows and cancellations within 24 hours: $150 fee |
| Website | https://pacificdreamphotography.com/location/the-ritz-carlton-oahu-turtle-bay/ |

## Questions and answers

**Who can book a session?**

The complimentary photography experience is offered exclusively for guests of The Ritz-Carlton O‘ahu, Turtle Bay.

**What does the session cost?**

Your photography experience is complimentary: no session fee and no obligation to buy. After your 45-minute session, we professionally edit your images overnight and invite you back for a private viewing at our Photography desk, where you purchase only the photos you love. Packages start at $695 for 20 high-resolution digital images, and single images are $89 each. We accept card or Tap to Pay.

**How long is the session, and where do we go?**

Sessions last 45 minutes, enough time to visit the resort's most scenic locations and the beach and capture a variety of images to choose from. Turtle Bay sits on O‘ahu's North Shore, with open ocean views, dramatic coastline and natural landscapes. It goes by faster than you think.

**Where do we meet?**

At the Pacific Dream Photography desk in the main check-in lobby, next to the large video screens.

**How do I book, and how far ahead?**

Book online from 24 hours up to 180 days ahead at https://blinnkphotographyatturtlebayresort.fullslate.com/. For shorter notice, email tbr@pacificdreamphotography.com or text or call (808) 201-7100; our desk is open 8:00 am to 5:00 pm. Sessions book quickly, so we recommend reserving early in your stay, leaving time for your viewing before checkout.

**What do you ask when we book?**

We ask for your session type, the number of adults and children, children's ages, your check-out date and your preferred viewing time. Please also share any notes for your photographer, such as what you are celebrating, types of shots you would like or special requests.

**What's the best time of day?**

Every session time is beautiful. We offer appointments in the soft morning and afternoon light, so simply choose what works best for your family and let us do the rest.

**Who are sessions for?**

Families, couples, multi-generation families, friends and solo travelers. Tell us what you are celebrating when you book so your photographer can plan around it.

**Are young children OK?**

Yes, children are very welcome. Our sessions are a fun, candid adventure where your family can laugh, explore and be fully present together. Let us know your children's ages when you book.

**What should we wear?**

Wear something that makes you feel comfortable and confident. Whether you coordinate outfits, dress up or keep it casual, the best photos come from families who are relaxed and having fun. Please note that wedding-style attire is not permitted in our sessions (see the wedding question below).

**What should we bring?**

Just yourselves. Please leave your cameras, phones and tablets in your room and let us capture these moments for you, with no distractions.

**When do we see our photos?**

We edit your images overnight and have them ready to view from the following day at our Photography desk. At your viewing, 20 to 60 minutes, we review your photos together and discuss package options. Viewing times are 9 am, 10 am, 11 am, 1 pm, 2 pm and 3 pm. To schedule, email tbr@pacificdreamphotography.com or text or call (808) 201-7100.

**Can we view our photos online instead?**

At Turtle Bay, the viewing takes place in person at our desk and must be completed onsite before the end of your stay. Please book your session early enough to fit in both the session and the viewing before you check out.

**What do we receive?**

High-resolution digital images, professionally edited, delivered in an online gallery where you download them. Prints can be ordered from the gallery and shipped to your home.

**What if we need to cancel?**

Plans change, and we're happy to help you find a new time. Please give at least 24 hours' notice to cancel or reschedule your photo session. A no-show or a cancellation within 24 hours of the session carries a $150 fee. You can change or cancel online up to 24 hours before your session, or email or call us. If you need to move your viewing, just let us know as early as you can.

**Do you photograph weddings?**

Wedding-style photography and attire are not part of our sessions at Turtle Bay. Weddings must be booked through The Ritz-Carlton O‘ahu Catering department.

**How do we reach you?**

Pacific Dream Photography, main check-in lobby, The Ritz-Carlton O‘ahu, Turtle Bay, 57-091 Kamehameha Hwy, Kahuku, HI 96731 · (808) 201-7100 · tbr@pacificdreamphotography.com